B85

FRIENDSHIP HEALTH AND REHAB CENTER

Grade B 85/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
4/5
Health Insp.
4/5
Quality
3/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

253

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

327 HERSHBERGER RD NW, ROANOKE, VA 24012
5402652100

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.46h
LPN
1.33h
CNA
2.42h
Total
4.21h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

FRIENDSHIP FOUNDATION INC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Aug 1987

SHANNON, CHARLES

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Nov 2004

BISHOP, NATHANIEL

IndividualCORPORATE DIRECTORSince Jul 2021

COMBS, GLEN

IndividualCORPORATE DIRECTORSince Mar 2000

FEINOUR, EDWIN

IndividualCORPORATE DIRECTORSince Dec 1990

GROVE, LUCIAN

IndividualCORPORATE DIRECTORSince Sep 1999

JOHNSON, CYNDA

IndividualCORPORATE DIRECTORSince Jul 2011

LAWSON, ROBERT

IndividualCORPORATE DIRECTORSince Mar 2007

OELSCHLAGER, KATHRYN

IndividualCORPORATE DIRECTORSince Jul 2011

SANDEL, ROBERT

IndividualCORPORATE DIRECTORSince Mar 2007

WILLIAMSON, JOHN

IndividualCORPORATE DIRECTORSince Jul 2021

HOFF, JOSEPH

IndividualCORPORATE OFFICERSince Jul 2017

MITCHELL, CYNTHIA

IndividualCORPORATE OFFICERSince Apr 2016

SHANNON, CHARLES

IndividualCORPORATE OFFICERSince Apr 2014

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (18)

October 29, 2024Health5 deficiencies
0679EMinimal harm, Pattern

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies

Corrected Dec 11, 2024
0584DMinimal harm, Isolated

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Dec 11, 2024
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Dec 11, 2024
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 11, 2024
0849DMinimal harm, Isolated

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Administration Deficiencies

Corrected Dec 11, 2024
March 23, 2023Health1 deficiency
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected May 4, 2023
March 10, 2022Health5 deficiencies
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 20, 2022
0677DMinimal harm, Isolated

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Apr 20, 2022
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Apr 20, 2022
0690DMinimal harm, Isolated

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies

Corrected Apr 20, 2022
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Apr 20, 2022
June 17, 2021Health7 deficiencies
0558DMinimal harm, Isolated

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies

Corrected Jul 28, 2021
0607DMinimal harm, Isolated

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jul 28, 2021
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jul 28, 2021
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jul 28, 2021
0757DMinimal harm, Isolated

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies

Corrected Jul 28, 2021
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Jul 28, 2021
0812DMinimal harm, Isolated

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Jul 28, 2021

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Frequently Asked Questions

What is the CareGrader rating for FRIENDSHIP HEALTH AND REHAB CENTER?

FRIENDSHIP HEALTH AND REHAB CENTER in ROANOKE, Virginia has a CareGrader grade of B (Good), with a composite score of 84.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for FRIENDSHIP HEALTH AND REHAB CENTER?

FRIENDSHIP HEALTH AND REHAB CENTER has an overall CMS star rating of 4 out of 5, a health inspection rating of 4/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does FRIENDSHIP HEALTH AND REHAB CENTER have?

FRIENDSHIP HEALTH AND REHAB CENTER has 18 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does FRIENDSHIP HEALTH AND REHAB CENTER have?

FRIENDSHIP HEALTH AND REHAB CENTER has 253 certified beds with approximately 232 current residents (92% occupancy). The facility is located at 327 HERSHBERGER RD NW, ROANOKE, Virginia 24012. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.