D62

HIGHER CALL NURSING CENTER

Grade D 62/100 composite score

For profit - Corporation

CMS Star Ratings

Overall
1/5
Health Insp.
1/5
Quality
3/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

86

Ownership

For profit - Corporation

Total Fines

$40,077

Last Survey

N/A

407 WHITEBIRD STREET, QUAPAW, OK 74363
9186742233

Get Pricing & Availability for HIGHER CALL NURSING CENTER

Request current pricing, availability, and tour information from HIGHER CALL NURSING CENTER in QUAPAW, Oklahoma.

Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.55h
LPN
0.83h
CNA
3.02h
Total
4.40h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

SELECTIS HEALTH INC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Mar 2020

100%

BALLER, LANCE

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Mar 2020

9%

RHINE, ZVI

Individual5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Mar 2020

7%

SELECTIS MANAGEMENT LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Dec 2020

BALLER, LANCE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2020

BARKER, CHRISTOPHER

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2020

ECKHART, KRYSTAL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2020

ROSS, RHONDA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2020

BALLER, LANCE

IndividualCORPORATE DIRECTORSince Jan 2021

BARKER, CHRISTOPHER

IndividualCORPORATE DIRECTORSince Jan 2021

DESMOND, ADAM

IndividualCORPORATE DIRECTORSince Dec 2020

BALLER, LANCE

IndividualCORPORATE OFFICERSince Mar 2020

BARKER, CHRISTOPHER

IndividualCORPORATE OFFICERSince Jan 2021

ECKHART, KRYSTAL

IndividualCORPORATE OFFICERSince Mar 2020

ROSS, RHONDA

IndividualCORPORATE OFFICERSince Mar 2020

THALL, BRANDON

IndividualCORPORATE OFFICERSince Dec 2020

MOSES, DEBORAH

IndividualW-2 MANAGING EMPLOYEESince Mar 2020

Penalties & Fines (4)

$40,077total fines
DateTypeDescriptionAmount
Mar 28, 2024Fine$18,113
Apr 4, 2023Fine$7,446
Apr 4, 2023Fine$14,518
Apr 4, 2023Payment Denial

Health Inspection Deficiencies (31)

May 16, 2024Health5 deficiencies
0582DMinimal harm, Isolated

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies

Corrected Jun 20, 2024
0700DMinimal harm, Isolated

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies

Corrected Jun 20, 2024
0758EMinimal harm, Pattern

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Jun 20, 2024
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Jun 20, 2024
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Jun 20, 2024
March 28, 2024Health7 deficiencies4 severe
0561JImmediate jeopardy, Isolated

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Resident Rights Deficiencies

Corrected Apr 19, 2024
0580DMinimal harm, Isolated

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies

Corrected Apr 19, 2024
0600JImmediate jeopardy, Isolated

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Apr 19, 2024
0604GActual harm, Isolated

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Apr 19, 2024
0610FMinimal harm, Widespread

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Apr 19, 2024
0678JImmediate jeopardy, Isolated

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Quality of Life and Care Deficiencies

Corrected Apr 19, 2024
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Apr 19, 2024
April 4, 2023Health13 deficiencies2 severe
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 1, 2023
0644DMinimal harm, Isolated

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 1, 2023
0655DMinimal harm, Isolated

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies

Corrected Jul 1, 2023
0656EMinimal harm, Pattern

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 1, 2023
0657EMinimal harm, Pattern

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 1, 2023
0684EMinimal harm, Pattern

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jul 1, 2023
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Jul 1, 2023
0689JImmediate jeopardy, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Jul 1, 2023
0690DMinimal harm, Isolated

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies

Corrected Jul 1, 2023
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Jul 1, 2023
0726EMinimal harm, Pattern

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies

Corrected Jul 1, 2023
0742JImmediate jeopardy, Isolated

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Quality of Life and Care Deficiencies

Corrected Jul 1, 2023
0755DMinimal harm, Isolated

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Jul 1, 2023
July 11, 2019Health6 deficiencies1 severe
0636DMinimal harm, Isolated

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Resident Assessment and Care Planning Deficiencies

Corrected Sep 2, 2019
0656EMinimal harm, Pattern

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Sep 2, 2019
0657EMinimal harm, Pattern

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Sep 2, 2019
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Sep 2, 2019
0726EMinimal harm, Pattern

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Nursing and Physician Services Deficiencies

Corrected Sep 2, 2019
0758EMinimal harm, Pattern

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Pharmacy Service Deficiencies

Corrected Sep 2, 2019

Request Information from HIGHER CALL NURSING CENTER

Get pricing, schedule a tour, or ask about availability.

Request information from HIGHER CALL NURSING CENTER

Frequently Asked Questions

What is the CareGrader rating for HIGHER CALL NURSING CENTER?

HIGHER CALL NURSING CENTER in QUAPAW, Oklahoma has a CareGrader grade of D (Below Average), with a composite score of 62 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for HIGHER CALL NURSING CENTER?

HIGHER CALL NURSING CENTER has an overall CMS star rating of 1 out of 5, a health inspection rating of 1/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does HIGHER CALL NURSING CENTER have?

HIGHER CALL NURSING CENTER has 31 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has HIGHER CALL NURSING CENTER been fined?

Yes. HIGHER CALL NURSING CENTER has $40,077 in total fines from CMS enforcement actions across 4 penalties.

How many beds does HIGHER CALL NURSING CENTER have?

HIGHER CALL NURSING CENTER has 86 certified beds with approximately 42 current residents (49% occupancy). The facility is located at 407 WHITEBIRD STREET, QUAPAW, Oklahoma 74363. It is a for profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.