D70

Inn at Quail Haven Village

Grade D 70/100 composite score

For profit - Limited Liability companyAbuse Citation

CMS Star Ratings

Overall
2/5
Health Insp.
2/5
Quality
2/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

35

Ownership

For profit - Limited Liability company

Total Fines

$10,517

Last Survey

N/A

155 Blake Boulevard, Pinehurst, NC 28374
9102952294

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.61h
LPN
1.12h
CNA
2.48h
Total
4.22h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

MCNEILL, JOHN

Individual5% OR GREATER DIRECT OWNERSHIP INTERESTSince Nov 2013

50%

MCNEILL, RONALD

Individual5% OR GREATER DIRECT OWNERSHIP INTERESTSince Nov 2013

50%

BORK, MATTHEW

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2020

CALCUTT, JOESEPH V

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Nov 2013

MCNEILL, RONALD

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Nov 2013

WILSON, JEFFREY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Nov 2013

MILLER, ROBERT

IndividualCORPORATE DIRECTORSince Sep 2024

PURIFOY, PENNY

IndividualCORPORATE DIRECTORSince Nov 2013

HOFSTETTER, CRYSTAL

IndividualW-2 MANAGING EMPLOYEESince Mar 2022

Penalties & Fines (2)

$10,517total fines
DateTypeDescriptionAmount
Mar 23, 2023Fine$4,963
Mar 23, 2023Fine$5,554

Health Inspection Deficiencies (20)

June 19, 2025Health4 deficiencies
0700DMinimal harm, Isolated

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies

Corrected Jul 7, 2025
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Jul 7, 2025
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Jul 7, 2025
0602DMinimal harm, Isolated

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jul 7, 2025
June 5, 2024Health2 deficiencies
0602DMinimal harm, Isolated

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Nov 21, 2023
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 13, 2024
March 23, 2023Health14 deficiencies1 severe
0565EMinimal harm, Pattern

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies

Corrected Apr 11, 2023
0623BNo harm, Pattern

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies

Corrected Apr 11, 2023
0641BNo harm, Pattern

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 11, 2023
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Apr 11, 2023
0697DMinimal harm, Isolated

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies

Corrected Apr 11, 2023
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Apr 11, 2023
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 11, 2023
0867EMinimal harm, Pattern

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies

Corrected Apr 11, 2023
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Apr 11, 2023
0947DMinimal harm, Isolated

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Nursing and Physician Services Deficiencies

Corrected Apr 11, 2023
0677DMinimal harm, Isolated

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Apr 11, 2023
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Apr 11, 2023
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Apr 11, 2023
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Apr 11, 2023

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Frequently Asked Questions

What is the CareGrader rating for Inn at Quail Haven Village?

Inn at Quail Haven Village in Pinehurst, North Carolina has a CareGrader grade of D (Below Average), with a composite score of 69.5 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Inn at Quail Haven Village?

Inn at Quail Haven Village has an overall CMS star rating of 2 out of 5, a health inspection rating of 2/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Inn at Quail Haven Village have?

Inn at Quail Haven Village has 20 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). This facility has abuse citations on record. View the full inspection timeline above for details on each deficiency.

Has Inn at Quail Haven Village been fined?

Yes. Inn at Quail Haven Village has $10,517 in total fines from CMS enforcement actions across 2 penalties.

How many beds does Inn at Quail Haven Village have?

Inn at Quail Haven Village has 35 certified beds with approximately 45 current residents (129% occupancy). The facility is located at 155 Blake Boulevard, Pinehurst, North Carolina 28374. It is a for profit - limited liability company facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.