D66

NC State Veterans Home - Black Mountain

Grade D 66/100 composite score

Government - StateAbuse Citation

CMS Star Ratings

Overall
2/5
Health Insp.
1/5
Quality
5/5
Staffing
5/5
RN Staffing
Not rated

Certified Beds

100

Ownership

Government - State

Total Fines

$240,964

Last Survey

N/A

62 Lake Eden Road, Black Mountain, NC 28711
8282576800

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.33h
LPN
0.86h
CNA
2.87h
Total
5.06h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Oct 2012

100%

NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Oct 2012

BANKS, KATHLEEN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2012

JONES, BRANDEE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Apr 2025

STEPHENS, NICOLE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2012

BANKS, KATHLEEN

IndividualCORPORATE DIRECTORSince Jun 2025

Penalties & Fines (2)

$240,964total fines
DateTypeDescriptionAmount
Sep 5, 2024Fine$12,759
May 12, 2023Fine$228,205

Health Inspection Deficiencies (23)

February 19, 2025Health1 deficiency
0607DMinimal harm, Isolated

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Mar 17, 2025
September 5, 2024Health8 deficiencies1 severe
0583DMinimal harm, Isolated

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies

Corrected Oct 1, 2024
0565EMinimal harm, Pattern

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies

Corrected Oct 1, 2024
0572BNo harm, Pattern

Give residents a notice of rights, rules, services and charges.

Resident Rights Deficiencies

Corrected Oct 1, 2024
0582DMinimal harm, Isolated

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Resident Rights Deficiencies

Corrected Oct 1, 2024
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Oct 1, 2024
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Oct 1, 2024
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Oct 1, 2024
0600GActual harm, Isolated

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Nov 30, 2023
July 12, 2023Health7 deficiencies2 severe
0583EMinimal harm, Pattern

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies

Corrected Aug 10, 2023
0684JImmediate jeopardy, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Aug 10, 2023
0725LImmediate jeopardy, Widespread

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Nursing and Physician Services Deficiencies

Corrected Aug 10, 2023
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Aug 10, 2023
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Aug 10, 2023
0842BNo harm, Pattern

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 10, 2023
0867FMinimal harm, Widespread

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies

Corrected Aug 10, 2023
May 12, 2023Health2 deficiencies
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Aug 10, 2023
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Aug 10, 2023
November 12, 2021Health5 deficiencies
0550DMinimal harm, Isolated

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Dec 11, 2021
0561EMinimal harm, Pattern

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Resident Rights Deficiencies

Corrected Apr 22, 2022
0563FMinimal harm, Widespread

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Resident Rights Deficiencies

Corrected Dec 11, 2021
0583DMinimal harm, Isolated

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies

Corrected Dec 11, 2021
0679EMinimal harm, Pattern

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies

Corrected Dec 11, 2021

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Frequently Asked Questions

What is the CareGrader rating for NC State Veterans Home - Black Mountain?

NC State Veterans Home - Black Mountain in Black Mountain, North Carolina has a CareGrader grade of D (Below Average), with a composite score of 66.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for NC State Veterans Home - Black Mountain?

NC State Veterans Home - Black Mountain has an overall CMS star rating of 2 out of 5, a health inspection rating of 1/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does NC State Veterans Home - Black Mountain have?

NC State Veterans Home - Black Mountain has 23 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). This facility has abuse citations on record. View the full inspection timeline above for details on each deficiency.

Has NC State Veterans Home - Black Mountain been fined?

Yes. NC State Veterans Home - Black Mountain has $240,964 in total fines from CMS enforcement actions across 2 penalties.

How many beds does NC State Veterans Home - Black Mountain have?

NC State Veterans Home - Black Mountain has 100 certified beds with approximately 75 current residents (75% occupancy). The facility is located at 62 Lake Eden Road, Black Mountain, North Carolina 28711. It is a government - state facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.