C73

Highlands Living Center

Grade C 73/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
2/5
Health Insp.
2/5
Quality
2/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

122

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

500 Hahnemann Trail, Pittsford, NY 14534
5853831700

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.48h
LPN
1.20h
CNA
2.01h
Total
3.70h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

STRONG PARTNERS HEALTHSYSTEM, INC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Mar 1995

BUSARI, SAMUEL

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jul 2021

NICHOLAS, NIRMALA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jul 2003

BUSARI, SAMUEL

IndividualCORPORATE OFFICERSince Jul 2021

GARRETT, ELIZABETH

IndividualCORPORATE OFFICERSince Jan 2011

HALL, WILLIAM

IndividualCORPORATE OFFICERSince Jan 2011

LATELLA, ROBERT

IndividualCORPORATE OFFICERSince Jan 2011

MAGEE, ROBBIE

IndividualCORPORATE OFFICERSince Jan 2011

MCCANN, ROBERT

IndividualCORPORATE OFFICERSince Oct 2012

RIORDAN, MICHAEL

IndividualCORPORATE OFFICERSince Jan 2011

VANSTRYDONCK, GERALD

IndividualCORPORATE OFFICERSince Jan 2011

YALE, ELIZABETH

IndividualCORPORATE OFFICERSince Jul 2023

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (17)

February 19, 2025Health8 deficiencies
0760DMinimal harm, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Apr 15, 2025
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Apr 15, 2025
0610EMinimal harm, Pattern

Respond appropriately to all alleged violations.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Apr 15, 2025
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Apr 15, 2025
0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Apr 15, 2025
0677DMinimal harm, Isolated

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Apr 15, 2025
0919EMinimal harm, Pattern

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies

Corrected Apr 15, 2025
0921EMinimal harm, Pattern

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies

Corrected Apr 15, 2025
June 9, 2023Health6 deficiencies
0692EMinimal harm, Pattern

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Jul 26, 2023
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Jul 26, 2023
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Aug 24, 2023
0842EMinimal harm, Pattern

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 26, 2023
0791DMinimal harm, Isolated

Provide or obtain dental services for each resident.

Quality of Life and Care Deficiencies

Corrected Jul 26, 2023
0836EMinimal harm, Pattern

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Administration Deficiencies

Corrected Jul 26, 2023
September 2, 2021Health3 deficiencies
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Oct 7, 2021
0885EMinimal harm, Pattern

Report COVID19 data to residents and families.

Infection Control Deficiencies

Corrected Oct 7, 2021
0732BNo harm, Pattern

Post nurse staffing information every day.

Nursing and Physician Services Deficiencies

Corrected Oct 7, 2021

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Frequently Asked Questions

What is the CareGrader rating for Highlands Living Center?

Highlands Living Center in Pittsford, New York has a CareGrader grade of C (Average), with a composite score of 72.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Highlands Living Center?

Highlands Living Center has an overall CMS star rating of 2 out of 5, a health inspection rating of 2/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Highlands Living Center have?

Highlands Living Center has 17 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does Highlands Living Center have?

Highlands Living Center has 122 certified beds with approximately 114 current residents (93% occupancy). The facility is located at 500 Hahnemann Trail, Pittsford, New York 14534. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.