B80

Hillcrest Nursing and Rehabilitation Community

Grade B 80/100 composite score

For profit - Corporation

CMS Star Ratings

Overall
4/5
Health Insp.
3/5
Quality
5/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

39

Ownership

For profit - Corporation

Total Fines

$33,813

Last Survey

N/A

695 Mitzi Street, North Muskegon, MI 49445
2317441641

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.66h
LPN
1.06h
CNA
2.54h
Total
4.26h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

ATRIUM CENTERS, INC.

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Oct 2007

100%

AMICUS CAPITAL HOLDINGS INC, ESOP

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jan 2021

100%

ATRIUM CENTERS MANAGEMENT LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Oct 2007

ALBRIGHT ROSS, SUSAN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2018

LOCKHART, DENNIS

IndividualCORPORATE DIRECTORSince Aug 2003

BAILEY, ESSEL

IndividualCORPORATE OFFICERSince Nov 2007

FINNEY, DONALD

IndividualCORPORATE OFFICERSince Jan 2003

ROCCA, MICHAEL

IndividualCORPORATE OFFICERSince Jun 2021

WOZNIAK, KIMBERLY

IndividualW-2 MANAGING EMPLOYEESince Jul 2021

Penalties & Fines (2)

$33,813total fines
DateTypeDescriptionAmount
Mar 11, 2024Payment Denial
May 5, 2023Fine$33,813

Health Inspection Deficiencies (22)

December 4, 2025Health4 deficiencies
0658EMinimal harm, Pattern

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

0759DMinimal harm, Isolated

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

0880EMinimal harm, Pattern

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

March 28, 2025Health1 deficiency1 severe
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Apr 24, 2025
October 16, 2024Health4 deficiencies
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Nov 15, 2024
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Nov 15, 2024
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Nov 15, 2024
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Nov 15, 2024
March 11, 2024Health2 deficiencies1 severe
0679EMinimal harm, Pattern

Provide activities to meet all resident's needs.

Quality of Life and Care Deficiencies

Corrected May 8, 2024
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Apr 3, 2024
October 3, 2023Health7 deficiencies
0578DMinimal harm, Isolated

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Resident Rights Deficiencies

Corrected Nov 9, 2023
0676DMinimal harm, Isolated

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Quality of Life and Care Deficiencies

Corrected Nov 9, 2023
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Nov 9, 2023
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Nov 9, 2023
0756DMinimal harm, Isolated

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies

Corrected Nov 9, 2023
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Nov 9, 2023
0849DMinimal harm, Isolated

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Administration Deficiencies

Corrected Nov 9, 2023
May 5, 2023Health4 deficiencies1 severe
0600DMinimal harm, Isolated

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 5, 2023
0684GActual harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jun 5, 2023
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Jun 5, 2023
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Jun 5, 2023

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Frequently Asked Questions

What is the CareGrader rating for Hillcrest Nursing and Rehabilitation Community?

Hillcrest Nursing and Rehabilitation Community in North Muskegon, Michigan has a CareGrader grade of B (Good), with a composite score of 80 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Hillcrest Nursing and Rehabilitation Community?

Hillcrest Nursing and Rehabilitation Community has an overall CMS star rating of 4 out of 5, a health inspection rating of 3/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Hillcrest Nursing and Rehabilitation Community have?

Hillcrest Nursing and Rehabilitation Community has 22 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has Hillcrest Nursing and Rehabilitation Community been fined?

Yes. Hillcrest Nursing and Rehabilitation Community has $33,813 in total fines from CMS enforcement actions across 2 penalties.

How many beds does Hillcrest Nursing and Rehabilitation Community have?

Hillcrest Nursing and Rehabilitation Community has 39 certified beds with approximately 36 current residents (92% occupancy). The facility is located at 695 Mitzi Street, North Muskegon, Michigan 49445. It is a for profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.