B87

HIGHLANDS, THE

Grade B 87/100 composite score

For profit - Limited Liability company

CMS Star Ratings

Overall
5/5
Health Insp.
4/5
Quality
5/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

168

Ownership

For profit - Limited Liability company

Total Fines

None

Last Survey

N/A

335 NICHOLS ROAD, FITCHBURG, MA 01420
9783434411

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.43h
LPN
1.01h
CNA
2.33h
Total
3.77h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

PRESTON, FORREST

Individual5% OR GREATER DIRECT OWNERSHIP INTERESTSince Apr 2004

99%

LIFE CARE CENTERS OF AMERICA, INC.

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jun 2005

CROSS, CINDY

IndividualCORPORATE OFFICERSince Apr 2004

THURMOND, JOAN

IndividualCORPORATE OFFICERSince Apr 2004

BONILLA, CARLOS-ANDRES

IndividualW-2 MANAGING EMPLOYEESince Sep 2018

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (12)

July 23, 2024Health6 deficiencies
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 16, 2024
0641BNo harm, Pattern

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 16, 2024
0658EMinimal harm, Pattern

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 16, 2024
0690DMinimal harm, Isolated

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Quality of Life and Care Deficiencies

Corrected Aug 16, 2024
0812DMinimal harm, Isolated

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Aug 16, 2024
0883DMinimal harm, Isolated

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected Aug 16, 2024
March 20, 2023Health4 deficiencies
0700DMinimal harm, Isolated

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies

Corrected Apr 3, 2023
0580DMinimal harm, Isolated

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Resident Rights Deficiencies

Corrected Apr 3, 2023
0698DMinimal harm, Isolated

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies

Corrected Apr 3, 2023
0812DMinimal harm, Isolated

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Apr 3, 2023
March 9, 2023Health1 deficiency
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 30, 2023
June 30, 2021Health1 deficiency
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Jul 26, 2021

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Frequently Asked Questions

What is the CareGrader rating for HIGHLANDS, THE?

HIGHLANDS, THE in FITCHBURG, Massachusetts has a CareGrader grade of B (Good), with a composite score of 87.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for HIGHLANDS, THE?

HIGHLANDS, THE has an overall CMS star rating of 5 out of 5, a health inspection rating of 4/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does HIGHLANDS, THE have?

HIGHLANDS, THE has 12 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does HIGHLANDS, THE have?

HIGHLANDS, THE has 168 certified beds with approximately 154 current residents (92% occupancy). The facility is located at 335 NICHOLS ROAD, FITCHBURG, Massachusetts 01420. It is a for profit - limited liability company facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.