WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT
Grade C — 76/100 composite score
CMS Star Ratings
Certified Beds
38
Ownership
Non profit - Corporation
Total Fines
$15,440
Last Survey
N/A
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Staffing Hours & Turnover
Hours per Resident per Day (PBJ)
Turnover Rates
Ownership
ACTS COMMUNITIES OF MARYLAND, INC.
ACTS MANAGEMENT SERVICES, INC.
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC
AHERN, SUSAN
CHRISTIANSEN, KAREN
FOX, GLENN
GRANT, GERALD
GRANT, JONATHAN
KURZ, STELLAH
VALDIVIA, PEGGY
CHRISTIANSEN, KAREN
DETWEILER, HAROLD
FORREST, ANNE
GRANT, GERALD
KELLY, MICHAEL
LAWSON, DANIEL
NEARY, ANNE
PAQUETTE, ELLEN
AHERN, SUSAN
CHRISTIANSEN, KAREN
FOX, GLENN
GRANT, GERALD
GRANT, JONATHAN
VALDIVIA, PEGGY
Penalties & Fines (1)
| Date | Type | Description | Amount |
|---|---|---|---|
| Feb 23, 2024 | Fine | — | $15,440 |
Health Inspection Deficiencies (31)
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident .
Quality of Life and Care Deficiencies
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
Pharmacy Service Deficiencies
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Pharmacy Service Deficiencies
Have a program that investigates, controls and keeps infection from spreading.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Keep accurate, complete and organized clinical records on each resident that meet professional standards.
Administration Deficiencies
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Frequently Asked Questions
What is the CareGrader rating for WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT?
WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT in CHESTERTOWN, Maryland has a CareGrader grade of C (Average), with a composite score of 76 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.
What is the CMS star rating for WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT?
WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT has an overall CMS star rating of 5 out of 5, a health inspection rating of 4/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.
How many health deficiencies does WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT have?
WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT has 31 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.
Has WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT been fined?
Yes. WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT has $15,440 in total fines from CMS enforcement actions across 1 penalty.
How many beds does WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT have?
WILLOW BROOKE CT SKILLED CARE CTR AT HERON POINT has 38 certified beds with approximately 2 current residents (5% occupancy). The facility is located at 501 CAMPUS AVENUE, CHESTERTOWN, Maryland 21620. It is a non profit - corporation facility.
Data Disclaimer
Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.