C79

Village Health Care at The Glen

Grade C 79/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
3/5
Health Insp.
3/5
Quality
2/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

126

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

403 E. Flournoy Lucas, Shreveport, LA 71115
3182133500

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.19h
LPN
1.21h
CNA
3.32h
Total
4.72h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

THE GLEN RETIREMENT SYSTEM

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 1966

100%

THE GLEN RETIREMENT SYSTEM

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jan 1966

BURNS, DEE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2024

WILLIAMS, DEBRA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Aug 2015

BOLTON, MICHAEL

IndividualCORPORATE DIRECTORSince May 2024

DOCKENDORF, NOREEN

IndividualCORPORATE DIRECTORSince May 2024

FULLER, JEANNE

IndividualCORPORATE DIRECTORSince May 2021

MCGOWEN, CHERYL

IndividualCORPORATE DIRECTORSince May 2022

RICE, BARBARA

IndividualCORPORATE DIRECTORSince May 2024

SIMMONS, MARLA

IndividualCORPORATE DIRECTORSince May 2018

TERRY, BARBARA

IndividualCORPORATE DIRECTORSince May 2010

WASHINGTON, ALLISON

IndividualCORPORATE DIRECTORSince May 2020

WESTMORELAND, MARTI

IndividualCORPORATE DIRECTORSince May 2014

WILLIAMS, CYNTHIA

IndividualCORPORATE DIRECTORSince May 2024

WILLIAMS, JOANN

IndividualCORPORATE DIRECTORSince May 2023

BURNS, DEE

IndividualCORPORATE OFFICERSince Jan 2024

WILLIAMS, DEBRA

IndividualCORPORATE OFFICERSince Aug 2015

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (20)

May 15, 2025Health8 deficiencies
0604EMinimal harm, Pattern

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 23, 2025
0605EMinimal harm, Pattern

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 23, 2025
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Jun 23, 2025
0656EMinimal harm, Pattern

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Jun 23, 2025
0686EMinimal harm, Pattern

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Jun 3, 2025
0695EMinimal harm, Pattern

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Jun 23, 2025
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Jun 23, 2025
0908EMinimal harm, Pattern

Keep all essential equipment working safely.

Environmental Deficiencies

Corrected Jun 23, 2025
February 12, 2025Health1 deficiency
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Mar 27, 2025
September 4, 2024Health2 deficiencies
0684EMinimal harm, Pattern

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Oct 4, 2024
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Oct 4, 2024
August 6, 2024Health1 deficiency
0700DMinimal harm, Isolated

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Quality of Life and Care Deficiencies

Corrected Sep 19, 2024
June 24, 2024Health1 deficiency
0604EMinimal harm, Pattern

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Aug 2, 2024
May 8, 2024Health1 deficiency
0697EMinimal harm, Pattern

Provide safe, appropriate pain management for a resident who requires such services.

Quality of Life and Care Deficiencies

Corrected Jun 13, 2024
April 11, 2024Health3 deficiencies
0637EMinimal harm, Pattern

Assess the resident when there is a significant change in condition

Resident Assessment and Care Planning Deficiencies

Corrected May 24, 2024
0640EMinimal harm, Pattern

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Resident Assessment and Care Planning Deficiencies

Corrected May 24, 2024
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected May 24, 2024
December 19, 2023Health1 deficiency
0609DMinimal harm, Isolated

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jan 31, 2024
May 10, 2023Health2 deficiencies
0658DMinimal harm, Isolated

Ensure services provided by the nursing facility meet professional standards of quality.

Resident Assessment and Care Planning Deficiencies

Corrected Jun 23, 2023
0678DMinimal harm, Isolated

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Quality of Life and Care Deficiencies

Corrected Jun 23, 2023

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Frequently Asked Questions

What is the CareGrader rating for Village Health Care at The Glen?

Village Health Care at The Glen in Shreveport, Louisiana has a CareGrader grade of C (Average), with a composite score of 78.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for Village Health Care at The Glen?

Village Health Care at The Glen has an overall CMS star rating of 3 out of 5, a health inspection rating of 3/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does Village Health Care at The Glen have?

Village Health Care at The Glen has 20 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does Village Health Care at The Glen have?

Village Health Care at The Glen has 126 certified beds with approximately 101 current residents (80% occupancy). The facility is located at 403 E. Flournoy Lucas, Shreveport, Louisiana 71115. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.