B81

HILO BENIOFF MEDICAL CENTER

Grade B 81/100 composite score

Government - State

CMS Star Ratings

Overall
4/5
Health Insp.
3/5
Quality
2/5
Staffing
5/5
RN Staffing
Not rated

Certified Beds

52

Ownership

Government - State

Total Fines

None

Last Survey

N/A

1190 WAIANUENUE AVENUE, HILO, HI 96720
8089323000

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.45h
LPN
0.88h
CNA
3.56h
Total
5.89h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

HAWAII HEALTH SYSTEMS CORPORATION

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jul 1996

BELCHER, DANIEL

IndividualCORPORATE DIRECTORSince Jun 2020

BRINKMAN, DANIEL

IndividualCORPORATE DIRECTORSince Jul 2007

FARIAS, CHAD

IndividualCORPORATE DIRECTORSince Mar 2021

GOMEZ, LARA

IndividualCORPORATE DIRECTORSince Nov 2022

GRAY, JERRY

IndividualCORPORATE DIRECTORSince Feb 2017

IGNACIO, JAY

IndividualCORPORATE DIRECTORSince Apr 2019

KUROHARA, RANDALL

IndividualCORPORATE DIRECTORSince Feb 2021

NUNOKAWA, CLARYSSE

IndividualCORPORATE DIRECTORSince Jun 2019

SAKO, DEANNA

IndividualCORPORATE DIRECTORSince Sep 2018

SKRUCH, JOSEPH

IndividualCORPORATE DIRECTORSince Mar 2022

SMITH, STEPHEN

IndividualCORPORATE DIRECTORSince Feb 2018

WONG, YVONNE

IndividualCORPORATE DIRECTORSince Oct 2022

YAMANAKA, RAE

IndividualCORPORATE DIRECTORSince May 2016

ZELKO-SCHLUETER, JENNIFER

IndividualCORPORATE DIRECTORSince Jul 2022

HO, BRENDA

IndividualCORPORATE OFFICERSince Jul 2016

WALTJEN, JONI

IndividualW-2 MANAGING EMPLOYEESince Apr 2001

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (23)

February 7, 2025Health15 deficiencies
0550DMinimal harm, Isolated

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Mar 24, 2025
0584DMinimal harm, Isolated

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Mar 24, 2025
0585DMinimal harm, Isolated

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Resident Rights Deficiencies

Corrected Mar 24, 2025
0655DMinimal harm, Isolated

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies

Corrected Mar 24, 2025
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 24, 2025
0677DMinimal harm, Isolated

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Mar 24, 2025
0688DMinimal harm, Isolated

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Quality of Life and Care Deficiencies

Corrected Mar 24, 2025
0692DMinimal harm, Isolated

Provide enough food/fluids to maintain a resident's health.

Quality of Life and Care Deficiencies

Corrected Mar 24, 2025
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Mar 24, 2025
0710DMinimal harm, Isolated

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Nursing and Physician Services Deficiencies

Corrected Mar 24, 2025
0756DMinimal harm, Isolated

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Pharmacy Service Deficiencies

Corrected Mar 24, 2025
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Mar 24, 2025
0880FMinimal harm, Widespread

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Mar 24, 2025
0943FMinimal harm, Widespread

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Mar 24, 2025
0600EMinimal harm, Pattern

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Mar 24, 2025
January 11, 2024Health1 deficiency
0880DMinimal harm, Isolated

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Jan 26, 2024
October 24, 2022Health7 deficiencies1 severe
0551DMinimal harm, Isolated

Give the resident's representative the ability to exercise the resident's rights.

Resident Rights Deficiencies

Corrected Dec 16, 2022
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 16, 2022
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 16, 2022
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Dec 16, 2022
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Dec 16, 2022
0804EMinimal harm, Pattern

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Nutrition and Dietary Deficiencies

Corrected Dec 16, 2022
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 16, 2022

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Frequently Asked Questions

What is the CareGrader rating for HILO BENIOFF MEDICAL CENTER?

HILO BENIOFF MEDICAL CENTER in HILO, Hawaii has a CareGrader grade of B (Good), with a composite score of 81.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for HILO BENIOFF MEDICAL CENTER?

HILO BENIOFF MEDICAL CENTER has an overall CMS star rating of 4 out of 5, a health inspection rating of 3/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does HILO BENIOFF MEDICAL CENTER have?

HILO BENIOFF MEDICAL CENTER has 23 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does HILO BENIOFF MEDICAL CENTER have?

HILO BENIOFF MEDICAL CENTER has 52 certified beds with approximately 52 current residents (100% occupancy). The facility is located at 1190 WAIANUENUE AVENUE, HILO, Hawaii 96720. It is a government - state facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.