A96

WILLOWBROOKE COURT AT COUNTRY HOUSE

Grade A 96/100 composite score

Non profit - Corporation

CMS Star Ratings

Overall
5/5
Health Insp.
5/5
Quality
5/5
Staffing
5/5
RN Staffing
Not rated

Certified Beds

14

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

4830 KENNETT PIKE, WILMINGTON, DE 19807
3026545101

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
1.73h
LPN
0.65h
CNA
2.70h
Total
5.08h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

ACTS RETIREMENT-LIFE COMMUNITIES INC

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jul 2014

100%

ACTS MANAGEMENT SERVICES, INC.

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jul 2014

ACTS RETIREMENT-LIFE COMMUNITIES INC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Jul 2014

ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Dec 2022

AHERN, SUSAN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2020

CHRISTIANSEN, KAREN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2010

FOX, GLENN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2017

GRANT, GERALD

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2017

ALLMOND, SUSAN

IndividualCORPORATE DIRECTORSince Jan 2015

BROD, KATHRYN

IndividualCORPORATE DIRECTORSince Feb 2024

CALLAWAY, WARREN

IndividualCORPORATE DIRECTORSince Mar 2022

CHAMBERLAIN, LINDA

IndividualCORPORATE DIRECTORSince Jan 2025

CHRISTIANSEN, KAREN

IndividualCORPORATE DIRECTORSince Jan 2020

DETWEILER, HAROLD

IndividualCORPORATE DIRECTORSince Nov 2009

ESTERHAI, JOHN

IndividualCORPORATE DIRECTORSince May 1996

GERNER, ELRIC

IndividualCORPORATE DIRECTORSince Apr 2009

GLYNN, JAMES

IndividualCORPORATE DIRECTORSince Jan 2023

GRANT, GERALD

IndividualCORPORATE DIRECTORSince May 2017

GREER, JASON

IndividualCORPORATE DIRECTORSince Mar 2022

KELLY, MICHAEL

IndividualCORPORATE DIRECTORSince Feb 2020

LAMMERS, JOHN

IndividualCORPORATE DIRECTORSince Dec 2020

LAWSON, DANIEL

IndividualCORPORATE DIRECTORSince Jun 2019

MASHNER, MARVIN

IndividualCORPORATE DIRECTORSince Jan 1991

MIDDLEBROOKS, DANIEL

IndividualCORPORATE DIRECTORSince Jan 2023

REICHARD, DAWN

IndividualCORPORATE DIRECTORSince Jun 2025

AHERN, SUSAN

IndividualCORPORATE OFFICERSince Jan 2020

ALLMOND, SUSAN

IndividualCORPORATE OFFICERSince Jan 2025

CHRISTIANSEN, KAREN

IndividualCORPORATE OFFICERSince May 2010

FOX, GLENN

IndividualCORPORATE OFFICERSince Jan 2017

GERNER, ELRIC

IndividualCORPORATE OFFICERSince Jan 2010

GRANT, GERALD

IndividualCORPORATE OFFICERSince May 2017

LAWSON, DANIEL

IndividualCORPORATE OFFICERSince Jan 2025

MASHNER, MARVIN

IndividualCORPORATE OFFICERSince Jan 2025

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (6)

February 26, 2025Health2 deficiencies
0623DMinimal harm, Isolated

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Resident Rights Deficiencies

Corrected Apr 24, 2025
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Apr 24, 2025
February 9, 2024Health3 deficiencies
0712DMinimal harm, Isolated

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Nursing and Physician Services Deficiencies

Corrected Mar 18, 2024
0842EMinimal harm, Pattern

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 18, 2024
0812FMinimal harm, Widespread

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Mar 18, 2024
April 26, 2022Health1 deficiency
0943DMinimal harm, Isolated

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Jun 24, 2022

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Frequently Asked Questions

What is the CareGrader rating for WILLOWBROOKE COURT AT COUNTRY HOUSE?

WILLOWBROOKE COURT AT COUNTRY HOUSE in WILMINGTON, Delaware has a CareGrader grade of A (Excellent), with a composite score of 95.8 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for WILLOWBROOKE COURT AT COUNTRY HOUSE?

WILLOWBROOKE COURT AT COUNTRY HOUSE has an overall CMS star rating of 5 out of 5, a health inspection rating of 5/5, and a staffing rating of 5/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does WILLOWBROOKE COURT AT COUNTRY HOUSE have?

WILLOWBROOKE COURT AT COUNTRY HOUSE has 6 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

How many beds does WILLOWBROOKE COURT AT COUNTRY HOUSE have?

WILLOWBROOKE COURT AT COUNTRY HOUSE has 14 certified beds with approximately 5 current residents (36% occupancy). The facility is located at 4830 KENNETT PIKE, WILMINGTON, Delaware 19807. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.