C79

SAINT MARY HOME

Grade C 79/100 composite score

Non profit - CorporationAbuse Citation

CMS Star Ratings

Overall
3/5
Health Insp.
2/5
Quality
5/5
Staffing
4/5
RN Staffing
Not rated

Certified Beds

256

Ownership

Non profit - Corporation

Total Fines

None

Last Survey

N/A

2021 ALBANY AVE, WEST HARTFORD, CT 06117
8605708200

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.71h
LPN
0.87h
CNA
2.45h
Total
4.02h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

MERCY COMMUNITY HEALTH INC.

Organization5% OR GREATER DIRECT OWNERSHIP INTERESTSince Jan 1997

100%

TRINITY CONTINUING CARE SERVICES

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince Jul 2016

TRINITY HEALTH CORPORATION

Organization5% OR GREATER INDIRECT OWNERSHIP INTERESTSince May 2013

HAMILTON-CRAWFORD, JANICE

IndividualCORPORATE DIRECTORSince Jan 2022

JOHNSON, PATRICK

IndividualCORPORATE DIRECTORSince Dec 2011

KANE, ANN

IndividualCORPORATE DIRECTORSince Jan 2022

LATOVICK, PAMELA

IndividualCORPORATE DIRECTORSince Jul 2016

MCKEON, PATRICIA

IndividualCORPORATE DIRECTORSince Jan 2022

MURPHY, PETER

IndividualCORPORATE DIRECTORSince May 2013

RAMAN, SHYAMALA

IndividualCORPORATE DIRECTORSince Jan 2022

SINGH, GAGANDEEP

IndividualCORPORATE DIRECTORSince Jan 2022

WALKER, MARK

IndividualCORPORATE DIRECTORSince May 2011

BOWENS, MARCUS

IndividualCORPORATE OFFICERSince Mar 2022

HAMILTON-CRAWFORD, JANICE

IndividualCORPORATE OFFICERSince Jun 2022

DEMAIDA, RACHAEL

IndividualW-2 MANAGING EMPLOYEESince Jan 2022

LATOVICK, PAMELA

IndividualW-2 MANAGING EMPLOYEESince Jul 2016

Penalties & Fines

No penalties or fines on record.

Health Inspection Deficiencies (25)

November 19, 2025Health1 deficiency
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Nov 26, 2025
May 19, 2025Health1 deficiency
0684DMinimal harm, Isolated

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Quality of Life and Care Deficiencies

Corrected Jun 24, 2025
November 12, 2024Health7 deficiencies
0572EMinimal harm, Pattern

Give residents a notice of rights, rules, services and charges.

Resident Rights Deficiencies

Corrected Dec 20, 2024
0677DMinimal harm, Isolated

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Dec 20, 2024
0603EMinimal harm, Pattern

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Dec 20, 2024
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 20, 2024
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Dec 20, 2024
0883EMinimal harm, Pattern

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Infection Control Deficiencies

Corrected Dec 20, 2024
0887FMinimal harm, Widespread

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Infection Control Deficiencies

Corrected Dec 20, 2024
September 10, 2024Health2 deficiencies
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Oct 16, 2024
0689DMinimal harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Oct 16, 2024
August 8, 2024Health1 deficiency
0550DMinimal harm, Isolated

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Sep 9, 2024
June 11, 2024Health1 deficiency
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Jul 12, 2024
January 26, 2024Health1 deficiency
0657DMinimal harm, Isolated

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 15, 2024
February 16, 2022Health7 deficiencies1 severe
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 28, 2022
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Mar 28, 2022
0807EMinimal harm, Pattern

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Nutrition and Dietary Deficiencies

Corrected Mar 28, 2022
0584EMinimal harm, Pattern

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Mar 28, 2022
0602DMinimal harm, Isolated

Protect each resident from the wrongful use of the resident's belongings or money.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected Mar 28, 2022
0760GActual harm, Isolated

Ensure that residents are free from significant medication errors.

Pharmacy Service Deficiencies

Corrected Mar 28, 2022
0919DMinimal harm, Isolated

Make sure that a working call system is available in each resident's bathroom and bathing area.

Environmental Deficiencies

Corrected Mar 28, 2022
July 25, 2019Health4 deficiencies
0761DMinimal harm, Isolated

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Aug 30, 2019
0755DMinimal harm, Isolated

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Aug 30, 2019
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Aug 30, 2019
0812DMinimal harm, Isolated

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Aug 30, 2019

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Frequently Asked Questions

What is the CareGrader rating for SAINT MARY HOME?

SAINT MARY HOME in WEST HARTFORD, Connecticut has a CareGrader grade of C (Average), with a composite score of 79.3 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for SAINT MARY HOME?

SAINT MARY HOME has an overall CMS star rating of 3 out of 5, a health inspection rating of 2/5, and a staffing rating of 4/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does SAINT MARY HOME have?

SAINT MARY HOME has 25 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). This facility has abuse citations on record. View the full inspection timeline above for details on each deficiency.

How many beds does SAINT MARY HOME have?

SAINT MARY HOME has 256 certified beds with approximately 194 current residents (76% occupancy). The facility is located at 2021 ALBANY AVE, WEST HARTFORD, Connecticut 06117. It is a non profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.