C77

WILLOW PASS HEALTHCARE CENTER

Grade C 77/100 composite score

For profit - Corporation

CMS Star Ratings

Overall
3/5
Health Insp.
2/5
Quality
5/5
Staffing
3/5
RN Staffing
Not rated

Certified Beds

81

Ownership

For profit - Corporation

Total Fines

$45,702

Last Survey

N/A

3318 WILLOW PASS ROAD, CONCORD, CA 94519
9256899222

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Staffing Hours & Turnover

Hours per Resident per Day (PBJ)

RN
0.57h
LPN
0.89h
CNA
2.86h
Total
4.33h
Facility
State Average

Turnover Rates

RN Turnover
N/A
Total Nurse Turnover
N/A
Admin Turnover
N/A

Ownership

PODDATOORI, PRATAP

Individual5% OR GREATER DIRECT OWNERSHIP INTERESTSince May 2003

100%

HYCARE INC

OrganizationOPERATIONAL/MANAGERIAL CONTROLSince Sep 2006

ACOSTA, MA JENNIFER

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Feb 2021

ANDRES, NORMA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Dec 2004

ANTONIO, JOY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2024

DHUGGA, GURPREET

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Nov 2016

DOMINGUEZ, JUAN

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Feb 2024

EPHREM, BINOY

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jul 2015

GAUTAM, DAKSHINA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Mar 2024

GRIFFEN, PATRICIA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jan 2024

GUERRERO, SYLVIA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Sep 2022

HUDSON, CASSI

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2023

MCCLENDON, BREYANA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Feb 2024

MCGREGOR, TERRANCE

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Aug 2003

PADANIA, HILDA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Jul 2025

PATEL, SAMIR

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Apr 2024

PODDATOORI, PRATAP

IndividualOPERATIONAL/MANAGERIAL CONTROLSince May 2003

WESSER-SINGH, SHALENA

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Aug 2025

WONG, JENNIFER

IndividualOPERATIONAL/MANAGERIAL CONTROLSince Oct 2017

PODDATOORI, PRATAP

IndividualCORPORATE OFFICERSince May 2003

Penalties & Fines (2)

$45,702total fines
DateTypeDescriptionAmount
Apr 11, 2024Fine$45,702
Apr 11, 2024Payment Denial

Health Inspection Deficiencies (46)

September 7, 2025Health1 deficiency
0584EMinimal harm, Pattern

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Dec 29, 2025
July 9, 2024Health1 deficiency
0584EMinimal harm, Pattern

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Aug 9, 2024
April 25, 2024Health2 deficiencies1 severe
0689GActual harm, Isolated

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Quality of Life and Care Deficiencies

Corrected Apr 30, 2024
0918DMinimal harm, Isolated

Provide a bathroom in or located near each resident’s room.

Environmental Deficiencies

Corrected Apr 30, 2024
April 11, 2024Health1 deficiency1 severe
0600GActual harm, Isolated

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Corrected May 30, 2024
February 21, 2024Health1 deficiency
0583DMinimal harm, Isolated

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies

Corrected Mar 15, 2024
August 31, 2023Health1 deficiency
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Sep 28, 2023
June 21, 2023Health1 deficiency
0921DMinimal harm, Isolated

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies

Corrected Jul 14, 2023
October 14, 2022Health19 deficiencies
0554DMinimal harm, Isolated

Allow residents to self-administer drugs if determined clinically appropriate.

Resident Rights Deficiencies

Corrected Dec 1, 2022
0584EMinimal harm, Pattern

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Resident Rights Deficiencies

Corrected Dec 1, 2022
0641DMinimal harm, Isolated

Ensure each resident receives an accurate assessment.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 1, 2022
0644DMinimal harm, Isolated

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 1, 2022
0655DMinimal harm, Isolated

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies

Corrected Dec 1, 2022
0677EMinimal harm, Pattern

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Dec 1, 2022
0693DMinimal harm, Isolated

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Quality of Life and Care Deficiencies

Corrected Dec 1, 2022
0695EMinimal harm, Pattern

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Dec 1, 2022
0698DMinimal harm, Isolated

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Quality of Life and Care Deficiencies

Corrected Dec 1, 2022
0755EMinimal harm, Pattern

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Dec 1, 2022
0757DMinimal harm, Isolated

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Pharmacy Service Deficiencies

Corrected Dec 1, 2022
0759EMinimal harm, Pattern

Ensure medication error rates are not 5 percent or greater.

Pharmacy Service Deficiencies

Corrected Dec 1, 2022
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Dec 1, 2022
0790DMinimal harm, Isolated

Provide routine and 24-hour emergency dental care for each resident.

Quality of Life and Care Deficiencies

Corrected Dec 1, 2022
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Dec 1, 2022
0842DMinimal harm, Isolated

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Resident Assessment and Care Planning Deficiencies

Corrected Dec 1, 2022
0867CNo harm, Widespread

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Administration Deficiencies

Corrected Dec 1, 2022
0880FMinimal harm, Widespread

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Dec 1, 2022
0912BNo harm, Pattern

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Environmental Deficiencies

Corrected Dec 1, 2022
February 7, 2020Health14 deficiencies
0550EMinimal harm, Pattern

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Resident Rights Deficiencies

Corrected Mar 27, 2020
0558EMinimal harm, Pattern

Reasonably accommodate the needs and preferences of each resident.

Resident Rights Deficiencies

Corrected Mar 27, 2020
0565EMinimal harm, Pattern

Honor the resident's right to organize and participate in resident/family groups in the facility.

Resident Rights Deficiencies

Corrected Mar 27, 2020
0583EMinimal harm, Pattern

Keep residents' personal and medical records private and confidential.

Resident Rights Deficiencies

Corrected Mar 27, 2020
0656DMinimal harm, Isolated

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Resident Assessment and Care Planning Deficiencies

Corrected Mar 27, 2020
0677DMinimal harm, Isolated

Provide care and assistance to perform activities of daily living for any resident who is unable.

Quality of Life and Care Deficiencies

Corrected Mar 27, 2020
0686DMinimal harm, Isolated

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Quality of Life and Care Deficiencies

Corrected Mar 27, 2020
0695DMinimal harm, Isolated

Provide safe and appropriate respiratory care for a resident when needed.

Quality of Life and Care Deficiencies

Corrected Mar 27, 2020
0755DMinimal harm, Isolated

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Pharmacy Service Deficiencies

Corrected Mar 27, 2020
0761EMinimal harm, Pattern

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Pharmacy Service Deficiencies

Corrected Mar 27, 2020
0812EMinimal harm, Pattern

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nutrition and Dietary Deficiencies

Corrected Mar 27, 2020
0880FMinimal harm, Widespread

Provide and implement an infection prevention and control program.

Infection Control Deficiencies

Corrected Mar 27, 2020
0912BNo harm, Pattern

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Environmental Deficiencies

Corrected Mar 27, 2020
0921DMinimal harm, Isolated

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Environmental Deficiencies

Corrected Mar 27, 2020
January 9, 2019Health5 deficiencies
0637DMinimal harm, Isolated

Assess the resident when there is a significant change in condition

Resident Assessment and Care Planning Deficiencies

Corrected Feb 9, 2019
0638EMinimal harm, Pattern

Assure that each resident’s assessment is updated at least once every 3 months.

Resident Assessment and Care Planning Deficiencies

Corrected Feb 9, 2019
0655DMinimal harm, Isolated

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Resident Assessment and Care Planning Deficiencies

Corrected Feb 9, 2019
0745EMinimal harm, Pattern

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Quality of Life and Care Deficiencies

Corrected Feb 9, 2019
0912BNo harm, Pattern

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Environmental Deficiencies

Corrected Feb 9, 2019

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Frequently Asked Questions

What is the CareGrader rating for WILLOW PASS HEALTHCARE CENTER?

WILLOW PASS HEALTHCARE CENTER in CONCORD, California has a CareGrader grade of C (Average), with a composite score of 76.5 out of 100. This grade is based on health inspections, staffing levels, quality measures, and penalty history from official CMS government data.

What is the CMS star rating for WILLOW PASS HEALTHCARE CENTER?

WILLOW PASS HEALTHCARE CENTER has an overall CMS star rating of 3 out of 5, a health inspection rating of 2/5, and a staffing rating of 3/5. CareGrader combines this with additional data to calculate an A-F grade.

How many health deficiencies does WILLOW PASS HEALTHCARE CENTER have?

WILLOW PASS HEALTHCARE CENTER has 46 health deficiencies on record from CMS health inspection surveys. Deficiencies are rated from A (minimal harm potential) to L (immediate jeopardy, widespread). View the full inspection timeline above for details on each deficiency.

Has WILLOW PASS HEALTHCARE CENTER been fined?

Yes. WILLOW PASS HEALTHCARE CENTER has $45,702 in total fines from CMS enforcement actions across 2 penalties.

How many beds does WILLOW PASS HEALTHCARE CENTER have?

WILLOW PASS HEALTHCARE CENTER has 81 certified beds with approximately 76 current residents (94% occupancy). The facility is located at 3318 WILLOW PASS ROAD, CONCORD, California 94519. It is a for profit - corporation facility.

Data Disclaimer

Inspection data, staffing levels, and star ratings are sourced from CMS Medicare Nursing Home Compare and are largely self-reported by facilities. A 2019 GAO study found that 43% of facilities under-reported falls. CareGrader provides this data for informational purposes only and is not affiliated with CMS or Medicare. Always visit facilities in person before making a decision.